Website Support
Ongoing website support for small businesses that would rather have someone available to keep their website current, tidy and working well.
Whether you need light ongoing care, regular website updates or a more hands-on approach, there’s a support option depending on how active your website is.
Available for New Leaf websites and selected existing websites across a range of platforms.
Website Care
$75 per month
For businesses with a mostly static website that still needs the occasional update and someone familiar with the site available when needed.
Website Care is designed for smaller ongoing changes without the cost of a more involved support plan.
Includes:
One small batch of website updates per month
Small text changes
Date updates
Image swaps
Testimonial additions
Basic link and contact form checks
Basic troubleshooting
Email support for website-related questions
Monitoring of website subscription and domain renewal dates
Best suited to websites that only change occasionally but still benefit from having someone available to keep things current.
More frequent updates or multiple rounds of changes throughout the month may be better suited to Website Support.
Website Support
$125 per month
For businesses that need regular website updates and want someone familiar with their site available to take care of them throughout the month.
Website Support is designed for websites that change regularly and need ongoing hands-on attention.
Includes:
Regular text and image updates
Workshop, product or service updates
Gallery updates
Testimonial additions
Multiple small content changes throughout the month
Small layout and content adjustments
Link and contact form checks
Routine website checks
Basic troubleshooting
Email support
Best suited to businesses whose website changes regularly but does not require full ongoing management.
Larger changes, new pages, redesigns, complex functionality or substantial content updates can be quoted separately.
Website Management
From $250 per month
For businesses with an active website that needs frequent updates, ongoing improvements and a more hands-on approach.
Website Management is designed for businesses that want to hand over more of the ongoing website work rather than managing individual updates themselves.
Depending on your website, this may include:
Frequent content and image updates
Product, service, event or promotional updates
New website sections
Small new pages where suitable
Seasonal or campaign website changes
Ongoing layout and usability improvements
Content structure refinements
Foundational SEO improvements as the website evolves
Regular checks and troubleshooting
Proactive recommendations for website improvements
Priority website support
Website Management plans are tailored to the size and activity of your website, with pricing starting from $250 per month.
Major redesigns, complex development, platform migrations and larger projects are quoted separately.
Regular Content Add-Ons
Want help keeping your website and email content active as well?
Monthly blog and newsletter creation can be added to your ongoing website support.
Monthly Blog
$125 per month
Includes:
One blog post each month
Written from key information and points supplied by you
Content structured and refined for your audience
Formatting and publishing to your website
Headings and basic on-page SEO setup
Relevant internal links where appropriate
Monthly Newsletter
$125 per month
Includes:
One email newsletter each month
Written from key information and updates supplied by you
Email layout and formatting
Links and calls to action
Campaign setup and testing
Blog + Newsletter
$225 per month
One monthly blog post and one email newsletter, created from your key updates and content and designed to work together across your website and email marketing.
More extensive research, longer-form content or additional campaigns can be quoted separately.
Which Level of Support Is Right for Me?
Website Care is ideal if your website is mostly static but you still need the occasional small change, such as updating a date, replacing a photo or changing a short piece of text.
Website Support is a better fit if your website changes regularly and you need ongoing help with things like products, workshops, galleries, testimonials or multiple content updates throughout the month.
Website Management is designed for active websites that need frequent updates, ongoing improvements and a more proactive approach.
If you’d also like regular blogs or newsletters created for you, these can be added to your ongoing support.
If you’re not sure which option suits your website, send through your details and I can recommend the most suitable level of support.
Frequently Asked Questions
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No. Squarespace is the main platform I work with, but website support may also be available for selected existing websites across other platforms.
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No. Website subscriptions, domain registrations and third-party fees are paid directly by you.
Your support plan covers New Leaf Web Studio’s ongoing website support and included website work.
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A small update is generally a straightforward change to existing website content, such as changing text, replacing an image, updating a date or adding a testimonial.
Larger batches of updates, new layouts, new pages or more substantial functionality may require a separate quote.
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A small batch is a handful of straightforward changes that can be completed together, such as updating a date, replacing an image and changing a short piece of text.
More involved or repeated updates throughout the month may be better suited to Website Support.
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Monthly support is designed to provide ongoing access to website help rather than a set amount of work that accumulates over time.
Unused support does not roll over from month to month.
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Small new pages may be included in Website Management where suitable.
New pages under Website Care or Website Support can be quoted separately.
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Yes. E-commerce websites can use the same support plans.
Websites with frequent product, collection, promotional or store updates may be better suited to Website Support or Website Management.
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Yes. You provide the key information, updates and points you’d like covered, and I can turn these into polished website or email content.
More extensive copywriting, research or content strategy may require a separate quote.
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Yes. If your website needs change over time, you can move to a different level of support or add regular content creation.
Ready to Hand Over Your Website Updates?
Tell me a little about your business, your website and the kind of ongoing help you’re looking for.